Frequently Asked Questions
Everything you need to know about your Ingersoll 1892 timepiece and shopping experience.
What is the warranty period for Ingersoll 1892 watches?
All Ingersoll 1892 timepieces come with a lifetime manufacturer warranty. This covers defects in materials and workmanship under normal use. Please ensure you register your watch on our website to activate your protection.
How long does shipping take and what are the costs?
We offer free standard shipping on all orders over $100. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. If you are not completely satisfied with your purchase, you can initiate a return or exchange through our online portal for a full refund.
Are Ingersoll watches water-resistant?
Most of our watches have a water resistance rating of 5ATM (50 meters), meaning they can withstand splashes or brief immersion in water. However, they are not suitable for swimming, diving, or high-pressure water activities.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for eligible customers.
How should I care for my automatic watch?
To maintain your automatic watch, we recommend wearing it daily to keep the movement wound. If not worn for more than 40 hours, manually wind the crown 20-30 times. Avoid exposure to strong magnetic fields and extreme temperatures.